Reviews Matter
Shape Your Image
Reviews are a significant element of your property's image. They determine how prospective consumers perceive your property and brand in the market.
Online Bookings
A majority of today's hotel bookings are made online through apps or websites, where reviews and responses have become important factors in decision making.
Build Trust
Thoughtful and timely responses to reviews convey that the property values customer feedback, building trust between your property and guests.
Our Services
Online Guest Review
Our Response Specialists monitor reviews on key channels such as Google, TripAdvisor, Booking.com, and Expedia, and provide apt and timely responses.
Guest Satisfaction Surveys
We respond to all GSS based on your hotel/brand standards and with a focus on improving your online standing.
Real-time Reviews
We respond in real-time to your in-house guests, leading to guest recovery.
Brand Portfolio
Our Experience includes working with Leading Brands such as:












Benefits of Working With Us
Brand Protection
Support from a professional team that is committed to upholding your brand name online.
Real-time Monitoring
Actively monitor online reviews on key digital channels and provide prompt responses.
Customized Responses
Customized response for each online review, written in your tone of voice by real people.
Timely Posting
Confidence that responses will be posted within 24-48 hours.
Issue Flagging
Inappropriate reviews will be flagged for removal as per website guidelines.
Exceptional Value
Guarantee of exceptional service at a reasonable price.